Frustrated With The Lack Of Responsiveness And Slow Service From Your Current IT Company?

Give us a call and discover how great local IT services and computer support can be!

Business Owners, Call Now For Immediate Support: 516-282-2820

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Call Us Today At 516-282-2820

9 Reasons to Trust SolidSupport
to Support Your Computer Network

1

Our knowledge of the ways you can use IT to enhance your business is unparalleled - after all, we're the guys running an IT business! You can trust us to design an IT strategy that meets your unique organization's requirements

2

If you need support, we have your back there too - we know how much you hate downtime so you can expect rapid response times, qualified remote or onsite problem solving, and no unexpected surprises when it comes to billing

3

We'll Answer Your Call in 60 Minutes or Less - Our Guarantee. Our team of experienced technicians will answer immediately or will respond in less than sixty minutes - Guaranteed. The work is free if we don't get back to you in that one hour time frame.

4

Repairs in a Flash. It's understood, you don't want to sit on your hands waiting for your computer to be fixed. Our remote network IT support services are the answer to this. You can access your computer network remotely through our network support services. We'll dispatch a technician that same business day, if not.

5

We Talk Like You Do. Your computer support and maintenance questions will be answered clearly. Don't worry - there is no "geek speak" by our team of IT support technicians.

6

Absolute 100% Satisfaction is Our Guarantee. Expect total satisfaction with our products, IT Consulting and technology support services. With our IT management services, nothing will get in the way to make sure you are a happy customer.

7

We Won't Surprise You With Bad News. Your network or data will not be damaged, that's a promise. We evaluate first to see if there are any potential risks before we begin computer maintenance services. We will explain to you any potential risks involved and get your okay before we begin the work. Alternative process is to have your data synchronize and backed up before we proceed any further on your machine.

8

All Projects Completed According to Schedule AND Budget - Guaranteed. There will be absolutely no nickel and diming as we perform your network services and IT consulting. This sometimes happens in the industry by unethical and incompetent technicians. We make no excuses. We guarantee the completion of your IT support project ON BUDGET and ON TIME which will ultimately lead to success for your company.

9

Your Bill Will Be Accurate - That's Our Promise. Your invoice will be accurate and completely spelled out - guaranteed. Since you pre-approve all charges, your IT consulting bill will present no "mystery" charges with our computer IT management services

Our Services

Professional Services

We can help you design, implement and optimize solutions.

Managed Services

We’ll manage all of your IT services for a flat-rate fee.

Advanced Networking

Solutions which fit your needs and expand your capabilities.

CyberSecurity

Comprehensive security solutions for your business.

Cloud Platform

Simpler, more automated cloud infrastructure.

SolidSupport: trusted advance network support for healthcare organizations and business throughout New York, New Jersey, and Connecticut – Let us help you today!

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.

Your business can save money and time today with SolidSupport’s managed services, network solutions, IT support and more.

FIND OUT MORE

See what other business owners are saying about us…

Thanks to John's expertise and amazing team work we were up and running in no time.

I'd like to share few experiences that I've had with SolidSupport and John Killcommons. I've had the opportunity to work with John closely. The initial project that we had started was very different. Like any other project manager, I was trying to cut cost and save money for the company I work for. However, as we went into more details and the services that would be required I very soon realized that you get what you pay for. John, in no time understood the flow of our work and was able to specially customized his service according to our needs and while not compromising with the quality of service provided. Since we are a small business it is very important for us to get quality service while keeping the price factor into account. We learnt our lesson the hard way. We had initially opted for the free software (as per our previous IT specialist recommendation), bought the hardware according to his recommendations and then found out that the free software offers no support and was very vulnerable and prone to cyber attacks. Very frustrated with the entire situation, I shared my concern with John. He laid out an alternative plan while again keeping the cost factor in mind and proposed alternatives. Thanks to John's expertise and amazing team work we were up and running in no time. The new services help us keep connected all over the globe. We have a web based interface that helps us pull out logs, call details and monitor calls at all times- independently. The phone services have been extended onto cell phones keeping employees connected all the time. The ramifications & extensions of the service is endless.

For the first 6 months into the service John and his team literally lived at our location making sure that everything was running smoothly (hardware & software). The smallest issue is always treated with top most priority at SolidSupports. There was negligible amount of down time during the transition. Security alerts were put in effect right away. Since this service is web based, protection against data breech violations, cyber- attacks, spams & virus is extremely important. These could cause loss of data (which is always a priority for our business), disturbances in the phone lines, internet down time and of course loss of date thus violating privacy laws. There are high chances of software and hardware damage, service down time and so on, which means more money & time to fix these problems.

On and all I'm very satisfied with the services that I'm receiving from SolidSupport. Now that we are expanding we are seeking John's expert guidance from the very beginning for our other locations. Thank you John & thank you SolidSupports team!

Vanita!
SolidSupport
5 / 5 stars

Not Ready To Call Us Just Yet?

If so, we would at least like to send you a copy of our recently published report, 12 Little-Known Facts Every Business Owner Must Know About Data Backup, Security And Disaster Recovery.

Even if you’re not ready to pick up the phone, we still want you to benefit from our expertise. So what’s the catch? There isn’t one - we’re giving our guide away for FREE! We’re not after your money and we won’t bug you with sales calls either. And that’s a promise.

Simply fill out the form here and we’ll send you a copy today!

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